We at Animal Care Center value our relationship with you and are grateful for the trust you have placed in us. Our goal is to provide you and your pet with best care and compassion. As part of our continued effort to improve to serve you better, we would like to have feedback on your experience at our hospital. Our short survey is anonymous and will only be used to make future visits more enjoyable and to bring you a level of care that exceeds your expectations. Knowing how we are doing will assist us in these endeavors.

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How did you choose our office?	Friend or relative recommended Drive by Yellow Pages Other
The reception area is:	Comfortable - YesNo Neat and clean - YesNo Odor free - YesNo
The receptionist: (check all that apply)	Gave me undivided attention Answered all my questions Was friendly
The technician/assistant: (check all that apply)	Was gentle with my pet Seemed proficient and knowledgeable Gave me information I needed Was polite and introduced him/her self
The veterinarian: (check all that apply)	Introduced himself Was professional in manner and appearance Seemed interested in what I had to say Described, diagnosed, and treated well Was good at comforting me and my pet Gave clear advice about how to treat my pet Answered all my questions
Was your waiting time reasonable?	YesNo
Did you understand our fees/were you given an estimate?	YesNo
Do you feel the fees were reasonable?	YesNo
If you chose "no" to any question above, please explain here:
Have you recommended us to others? Why or why not?
What suggestions do you have for improving the office, staff, or procedures?